Last updated Sep 2024
Tefal India c/o Groupe SEB India Private Limited (hereinafter referred to as “We”, “Us”, “Company”, “Our”, “Tefal” or “Groupe SEB India”) is committed to safeguarding the privacy of any person who accesses and uses (hereinafter referred to as “You”, “Your”, “customer”, “user”, “visitor” or “data subject”) the website (www.tefal.in) (“Website”) that is owned and operated by Groupe SEB India.
This privacy policy applies to any person or entity that accesses the Website or has
shared any information or data concerning an identified or identifiable natural person
(“Personal Data”). You hereby agree not to provide the Personal Data of any other
person. Personal Data includes any data or information that relates to a natural person,
which, either directly or indirectly, in combination with other information, is capable
of identifying such person; and includes name, address, telephone number, date of birth,
gender, e-mail address, organization name etc.
This privacy policy governs the access, collection, usage, handling, storage and
disclosure of such Personal Data during the course of your use of the Website. It also
describes the choices available to you regarding our use of your Personal Data and how
you can access and update this Personal Data.
By accessing and using the Website, you accept the terms of, and be bound by this
privacy policy. We reserve the right to terminate access of users to the website, in
case of non-compliance/non-agreement with the this privacy policy. This privacy policy
may be updated from time to time at its sole discretion or on account of changes in law.
Unless otherwise specified, such revisions shall take effect from the day and date they
are posted on the Website.
Continued access and use of the Website shall be deemed to be your approval and
acceptance of all changes to this privacy policy.
This privacy policy should be at all times read along with the terms and conditions of
use of the Website. By accessing and using this Website, you accept and agree to be
bound by and comply with this privacy policy.
Groupe SEB India Private Limited is committed to the privacy and confidentiality of the
information provided by its users. This privacy policy describes Groupe SEB India
Private Limited’s policies and practices with regard to personal data collected by
Groupe SEB India Private Limited or its authorised website hosting/development company.
The term “Personal Data” refers to personally identifiable information about you, such
as your name, date of birth, IP address, email address or postal address.
Please note that by submitting Personal Data manually or in electronic form to us and/or
by using our website, you give your consent that all Personal Data submitted on each
occasion may be processed by, and/or shared with Groupe SEB India Private Limited and
its affiliates and related companies, in the manner and for the purposes described in
this Privacy Policy.
When you access and use the website, you may provide certain personal data relating to
you, i.e. information that may allow identifying you directly or indirectly.
Information that may be collected by Groupe SEB India Pvt Ltd when you create an
account, request a catalogue or information about our products and services, voluntarily
complete surveys, provide feedback, take part in a game or a quiz, may include: your
first name and last name, address, phone number, e-mail address, user ID and password
associated to your user account, your gender, your date of birth, your interests and
preferences.
Any transaction/purchase made through our online channel partners/offline channel
partners, all information related with the transaction will be managed as per respective
online resellers Policy/offline reseller policy.
Some of the information that you may be asked to provide on the website is mandatory and
will be marked as such; some is optional. If you choose not to provide information which
is mandatory, you may not be able to access certain parts of the website, or we may not
be able to respond to requests.
Moreover, in order to improve the operation of the website and adapt it to your
requests, information such as your IP address, your browser type, your operating system,
the language used, the pages of the website that you viewed and the order in which you
viewed them, the date and duration of your visit, as well as other information that is
collected via the use of cookies through automatic means, may be collected. For more
details about the cookies we use, please see Cookies section below.
By entering your email ID on our website you agree, to allow us to send you information
about us and promotional materials about other companies associated with us.
We may use information collected about you from the website to personalise your repeat
visits to our website.
We may pass on your non-personally identifiable demographic information in connection
with our advertisers and other service partners.
We also seek your consent to send you information about our products, which may be of
interest to you. If you have consented to receive marketing information, by entering
your email id on our web site, you may opt out at a later date. You have a right at any
time to stop us from contacting you for marketing purposes by unsubscribing to the
mailing list. You can send an Unsubscribe request through Email at customercare.india@tefal.com.
The personal information that we collect from you may be transferred to, and stored at,
a destination outside of the India Sub-continent. If this happens, we will take steps to
ensure that your data is safe and treated securely and in accordance with this Privacy
Policy.
We may disclose your personal information to third parties if our company is bought by
another company. The personal information we hold about you and our other registered
users and customers will be one of the assets transferred when the company is
sold.
We may also disclose your personal information if we are required by law to do so, for
example, to the Police or Law enforcement Agencies in accordance to the prevailing “law
of the land”
Wherever permitted we may contact you via email, phone call or text messages.
You can unsubscribe from our marketing communications at any time by sending an
Unsubscribe request through Email at
customercare.india@tefal.com.
Please note that if you unsubscribe from our marketing communications, we will continue
to send you service messages to provide you with necessary information in relation to
your contract and the Services you use.
We automatically collect some information when you visit the site because your IP address needs to be recognised by our server. We do not identify users or collect cookies from this information.
Cookies are small files transferred to the hard drive of your device that enable us to
recognize your browser and capture and remember certain information. They are also used
to help us understand your preferences based on previous or current activity on the
Website, which allows us to improve our Website. We also use cookies to help us compile
aggregated and anonymized data about the traffic on the Website so that we can offer
better experiences and tools in the future. We may also use trusted third-party services
that track this information on our behalf.
To learn more about cookies, please visit www.allaboutcookies.org
You are always free to decline/delete certain cookies if your browser permits.
Alternatively, you can set your browser not to accept cookies and the above website
tells you how to remove cookies from your browser. However, in both cases some of our
website features may not function as a result of such rejection.
Our website contains links to other websites. This privacy policy only applies to this
website so when you link to other websites you should read their own privacy
policies.
Information posted on chat rooms, forums, message boards and/or news groups that we may
host on this website, becomes public information and you should exercise caution when
deciding to disclose your personal information.
This privacy policy may be updated to reflect changes in our personal information practices with respect to our Services, or changes in the applicable law. As and when our data practices change, we will post the changes on our website to notify you. We encourage you to check this page frequently.
The courts of Delhi, India shall have exclusive jurisdiction in respect of all matters arising out of, or concerning or incidental to using of our platform. You hereby consent to the exclusive jurisdiction of Delhi courts (and of the appropriate courts therefrom) and irrevocably waive, to the fullest extent permitted by law, any objection which you may have now or hereafter to the jurisdiction of Delhi courts.
If you are a minor and have provided personal data on the website, you hereby guarantee
that you are allowed to do so in accordance with applicable laws, and where required by
such applicable laws, that you have obtained the prior authorisation of one of your
parents. Groupe SEB India Pvt Ltd hereby disclaims liability should such an
authorisation not have been obtained.
Parents and guardians are advised to foster a responsible and cautious attitude from
minors in their care when it comes to disclosing their personal data over the Internet.
If you wish to report a security breach, have a problem that you are unable to resolve
or otherwise require any other assistance in respect of the Website and this privacy
policy, you may contact our Grievance Officer whose details are provided below:
Name: Grievance Officer
E-mail: gsi-webgrievance@groupeseb.com
Telephone: +91 -124-4699400