Thermal Signal on the Cookware is the red indicator which turns to Maroon when the cookware heats up to an optimum temperature for cooking the food. This indicator enables you to cook healthier food at an ideal temperature.
Thermo Fusion™ feature of Tefal cookware offers an extra large grid and thick base for distributing the heat evenly which ensures quick and perfect cooking.
To check the types of Spatulas that can be used on Tefal Cookware, refer to the instructions included with the product. Most of our cookware is completely safe for using metal spatulas. However, to increase the life of the cookware, we strongly recommend using wooden or plastic ones
To keep the cookware & its coating durable, it’s highly recommended to use a small amount of oil while stir-frying or grilling whereas for boiling or stewing there’s no need to add oil.
All the range of Tefal cookware are specifically designed so that the food does not stick. Still, you need to properly maintain it to make it long-lasting. You can follow these tips for maintenance: ● Before first use, slightly oil the cookware and then wash and dry it. ● If you regularly wash the cookware in the dishwasher then repeat the above-mentioned process from time to time. ● Avoid overheating and scratches
You can clean Tefal Cookware by hand in soapy water. However, make sure to clean every time it is used to remove the grease that is on the surface. A nylon sponge is ideal for cleaning both the interior and exterior of the cookware.
Over time the handle of the cookware may loosen due to continual heating and cooling of the fixtures. If such a situation occurs you can carefully use an appropriate screwdriver to retighten the screws.
When any Tefal cookware is used on the wrong source of heat or on too high heat, the base of the pan may become distorted. The condition may also arise when you put cold water in a hot cookware. The sudden change in temperature may cause the metal to wrap resulting in an uneven base.
Tefal Cookware is made with the best quality material so cookware will not deform as a result of cooking heat. It may deform only when excessive force is applied to it or it is dropped or hit from a height resulting in deformations.
Yes, the range of Tefal Cookware works on all types of hobs including gas, electric, ceramic as well as induction.
The non-stick coatings of Tefal Cookware don’t contain PFOA due to which it is considered safe for healthy cooking. The absence of PFOA is tested and verified by various independent laboratories of different countries
The non-stick titanium coating is applied during the initial manufacturing process. Once the coating gets scratched it can’t be recoated.
The titanium coating of all the range of Tefal Cookware is highly durable and lasts for years. Only in rare cases when proper maintenance and care is not taken the coating may wear off. Mostly coating comes off in case of overheating, scratching and/or abrasive cleaning.
PFOA stands for Perfluorooctanoic Acid. Tefal is committed and guarantees the absence of PFOA in the coatings of all its products which makes the non-stick coatings harmless for the environment and the consumer.
No, you should never put pans/cookware into Microwave
Guarantee conditions may differ depending on the range of cookware, to find more detailed information on this visit the Guarantee section of the website.
Tefal Cookware coatings don't contain Cadmium or lead. All the cookware is designed and manufactured without the use of any harmful elements like Lead and Cadmium. More information related to this can be found on our website or on the packaging of our products.
It is difficult to mention a certain number of years but approximately it lasts for 32000 glides/8 years.
There may be several reasons: ● Product is not plugged in ● Product is not switched on ● Water level in the tank is low ● Removable tank is not installed properly ● Product is in 'stand by' mode Check out the reason that is responsible for the issue and correct it.
You should first of all check that it is properly connected to the power supply and it is switched on. In case it is in ‘Stand by’ mode then press the ‘on-off button and wait until it stops flashing.
In case of water leaks check that the water tank is installed correctly and the locking valve is closed properly.
Steam output decreases when your appliance has limescale. De-scale it by following the instructions mentioned in the descaling section.
The ‘Steam’ Button is in continuous steam position so unlock it by pressing it once.
Even after following all the instructions mentioned in the user manual if your garment steamer is not working then consult an approved repair center.
Never use the garment steamer in case the power cable is damaged and get it replaced by an approved repair center.
Check out the detailed information about the guarantee conditions of specific models of garment steamers from the Guarantee section of the website.
If the steam from your garment steamer is staining your clothes that means there might be some sort of descaling products or additives in the water. These products may get condensed due to heat and cause stains.
Yes, the steam output penetrates inside the fabric to sanitize up to 99.9% and refreshes your clothes.
Some of the possible reasons for this problem are: ● You are not using the right type of water ● You have starch products on your clothes ● Fibers from clothes got trapped in the holes of the iron Check the instructions of use to find out the right steps of ironing.
You should opt for such an ironing board that can be adjusted according to your height. Make sure it is steady and perforated to allow the steam to pass through the fabric.
To find the right temperature for specific clothes, follow the user manuals provided with that specific model of steam iron.
To prevent water dripping from the steam iron avoid using the boost steam bottom intensively. You should wait for a few seconds between each use. Also, check that the temperature button is placed on the steam area and use the steam only when the iron is hot.
Yes, steam iron can be used for dry ironing but for that, you should not fill the tank with water and set it to dry and also set the temperature according to the type of fabric material.
If you haven’t used your steam iron for a long time then first use it over the sink for a few minutes to remove any residue that may stain your clothes.
No, you should make sure the iron cools down before putting it away. Also, empty out the remaining water, close the steam control and stand it upright on its base.
No, you should always unplug the iron before filling water in it.
To avoid scratching on the sole plate of the steam iron you must always place the iron on its heel (depending on the model), avoid ironing over abrasive items like zip fastenings and never use metallic pads to clean the iron’s soleplate.
Often you may find shiny marks on some fabrics especially dark coloured ones, in that case, it is advised to iron the clothes inside out by using the correct temperature. In case there are mixed fabric clothes then set the temperature to the most fragile fabric.
This condition may arise due to overheating of the vacuum cleaner. So, turn the device off and let it cool for at least 1 hour. If the problem persists contact the customer service.
Check if the charger is connected properly to the device as well as to the power supply. If the connection is fine then contact an approved service center to change the charger
If the device stops working after the charge light flashes then that implies that the device is discharged. Recharge it.
Do not panic. It is a perfectly normal condition. The vacuum cleaner can stay connected to the charger without any risk.
Check out these conditions to solve this issue: ● The tube or hose is partially blocked ● The Dust collector is not properly fitted ● The Suction head is dirty ● Foam motor protection filter is full Whichever the cause may be, cleaning it will solve the problem.
This condition may arise only when the correct charger is not used or the charger has become faulty. In that case, contact an approved service center to change the charger.
First of all follow all the instructions mentioned in the user manual for starting the device. Also, check that there is a proper power supply and if still the problem persists contact an approved repair center.
If the performance has gone down significantly then check the filter, if it is in bad condition change it. Also, empty the dust container and check the condition of the brush.
The autonomy of the vacuum cleaner may be decreasing because of your battery. Check that the battery is fully charged after a complete charging cycle and if the battery is faulty make sure to replace it.
For detailed information on the guarantee conditions of a specific model, check the guarantee section of the website.
Groupe SEB, a global leader in small household appliances is the parent company of Tefal.
For more than 66 years we revolutionized the daily lives of people with our products across the world becoming World's No 1 in different product categories across numerous geographical areas.
We offer various ranges of cookware, linen care, and home care appliances.
All the Tefal products are specifically designed in France.